Consumer Protection and Law in India

Most of the private sector and public sector employees are paying a huge amount of money as income tax. This is because they don’t know much about the ways of acquiring tax exemptions. It is a common comment from most of the employees that they are fed up of paying income tax and are not able to save much. This is happening because of the poor knowledge about the taxation structure of government of India. There are a number of plans offered by various financial institutions and banks with guaranteed return, better interest rate and tax saving under Indian Income Tax Act. These plans offer better growth rate for money with assured financial security.

The above observations made by the courts in their various judgments makes it ample clear a few things:

1. Eatables consumed under a comfortable atmosphere, enjoying the ambiance and other facilities in the hotel, restaurant or in the club cannot be separated for billing for their price, services and other taxes leveled by the Govt.
2.  A restaurant provides many services, in addition to the supply of food. He provides furniture and furnishings, linen, crockery and cutlery, and in the eating places of today he may add music and a specially provided area for floor dancing and in some cases a floor show. Once a person enters the hotel/restaurant /club, he orders for the desired item, waiter comes, takes order, serve him on the table. Charges taken for any order include all these facilities whether it is water or a pinch of salt.

Consumer Protection and Law in India forums have been given plenty of discretionary power with the object to protect the interest of consumers. It’s true that every interpretation is to be made keeping in view the intention of the Act .Hence wherever two interpretations are available; the one which favors the consumers must be chosen .But it should not threaten the whole system of judicial institutions and disturb the judicial discipline. Rights of others are equally important and ignoring the superior court’s verdicts may raise loud alarm which may at the end of the day harm the credibility of Consumer forums.