Consumers are the most important part of the economy
as we all know. Any company runs and
earns profit on the basis of its consumer base. That is the reason these days
every company focuses on its advertisement. Because of this, they are over
exposed to the products. Today, if you have to buy a beauty product, you will
find thousands of them and hundreds of them promoting them through different
ways. This doesn't matter whether they are beneficial or not. This is why the
need of protecting the rights of consumers emerged. However, the problem is in
India, there is nobody who can take care of Indian Consumer Complaints.
If you have to file a complaint against a company, you will have to go to the
court and run from one bush to the so that somebody should here you. Then also,
there are very less chances of the justice because people are not aware of their
rights and procedures to follow them. So this is where the scenario of Consumer
Complaints Forum emerges. This is an open platform where in any unsatisfied
consumer will log in and file complaint. There is a panel of free serving
people who suggest you different ways to get the justice done and if that still
goes unheard, then what will be the legal procedure to be followed.
No longer will consumer complaints
only be known to the individual complainant, bank, regulator, and those in the
public willing to pursue this information through the Freedom of Information
Act. Instead this data-rich window into consumer financial issues will be
widely available to everyone: developers, policymakers, journalists, academics,
industry, and you. Our goal is to improve the transparency and efficiency of
the credit card market to further empower American consumers.
And just to be clear, no
personally-identifiable information, such as a consumer’s name, credit card
number, or mailing address will be made available via the Consumer Complaint
Database. The Bureau’s Consumer Response
function receives consumer complaints on a wide variety of products including
credit cards, mortgages, student and other consumer loans, and other bank
products (such as checking and savings accounts). And while the Consumer
Complaint Database initially will contain only credit card complaints, the
Bureau is proposing to extend the Database to all other consumer financial
products and services covered by the Aeren-powwow. Visit Us our Website.